PLACING AN ORDER:
To place an order for our products, simply select your preferred style on the product page and click the "Add To Cart" button. Follow the simple steps to complete your order, and we will notify you as soon as it's shipped.
SHIPPING TIMEFRAME:
The production time for your order is typically 3-5 days. Once your order is ready, it will be shipped within 7 to 10 business days, depending on your location.
TRACKING ISSUES:
Please note that tracking numbers may take up to 1-2 days to appear in the shipping carrier's system. If the tracking number still does not work after a few days, kindly contact the shipping carrier. In rare cases, shipping carriers may misplace an order.
LATE ORDER SUPPORT:
If your order hasn't arrived within 15 business days, including production time, please contact us for timely support.
PAYMENT OPTIONS:
We accept Visa, Mastercard, and Paypal as payment options. Your card will be charged as soon as you place your order.
PERSONAL INFORMATION SECURITY:
We take the security of your personal information very seriously and follow the highest industry standards to protect it. Your credit card information is encrypted using secure socket layer (SSL) technology, which is widely used on the Internet for payment processing. Your credit card information is only used to complete the requested transaction and is not stored.
CONTACT INFORMATION:
If you have any questions or concerns, please don't hesitate to reach out to us at the following address and email:
US Address: 1603 Capitol Ave. Cheyenne, WY 82001 Ste. 310 A133, USA
Email: support@handcrafty.net